Shipping Policy

Shipping Policy – Wolvens Store

At Wolvens Store, we are committed to delivering your clothing and perfumes safely and efficiently. Please review our shipping policy below for full details on how we process and deliver your orders.

1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Once your order is processed, you will receive a confirmation email with tracking details.

  • Orders placed during high-demand periods (sales, holidays, or promotions) may take slightly longer to process.

2. Shipping Rates & Delivery Times

Shipping costs and delivery times vary depending on your location:

Domestic Shipping

  • Estimated delivery time: 2–5 business days

  • Shipping fee: Calculated at checkout or free for orders above a specified amount (if applicable)

International Shipping

  • Estimated delivery time: 5–14 business days

  • Shipping fee: Calculated at checkout based on destination and package weight

  • Customers are responsible for any customs duties, taxes, or import fees

3. Order Tracking

  • Once your order is shipped, a tracking number will be provided via email.

  • You can use this number to track your package in real time.

4. Shipping Restrictions

  • We currently ship to most countries worldwide. However, some regions may be restricted due to shipping regulations.

  • Perfumes are considered flammable goods, and shipping options for these items may be limited in certain countries.

5. Delays & Issues

  • Delivery times are estimates and may be affected by external factors such as customs delays, courier issues, or weather conditions.

  • Wolvens Store is not responsible for delays caused by third-party shipping carriers.

6. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within 7 days of delivery.

  • Include your order number and photos (if applicable), and we will assist you with a replacement or refund.

7. Incorrect Shipping Information

  • Please ensure that your shipping details are accurate before placing an order.

  • Wolvens Store is not responsible for orders shipped to incorrect addresses provided by customers.

8. Contact Us

If you have any questions about your order or shipping, feel free to contact us:

  • Email: wolvens.store12@gmail.com

  • Business Hours: 24\7

Thank you for shopping with Wolvens Store!
We appreciate your trust and strive to deliver quality products right to your doorstep.